Why should a travel agency keep an eye on new technologies?
A travel agency should keep an eye on new technologies to be aware of the advantages that it can stand out from competitors and gain greater favor among its customers.
New technologies are constantly appearing and being improved. It can be difficult for travel site owners to have an eye on everything. For this reason, we have collected the main trends of the latest developments in the field of travel sites.
1. Responsive Design.
Travel site users access the site from completely different devices, both from a computer and from mobile devices. And on all devices, the site should be displayed entirely and on a device scale.
All elements of the site should be visible to the user. On a mobile device, the text should not be too long. Bootstrap technology can be used for responsible design.
2. Help Desk or Knowledge Database.
They can be a must-have for the user, as they will help him find the necessary information. This information on the tourist site may be useful to the visitor on how to use the site. Or as a visitor, while traveling, to make trips.
The help desk and knowledge database is a convenient way for a travel site to store all important and relevant information for site visitors on travel topics.
Modern help desks are divided into main topics to make it easier for the user to navigate, and the topics are divided into subtopics. Also, for convenience, there are search engines with inquiry hints.
3. Website Search with Filters.
For travel sites, it is more convenient for the user to use a search engine containing filters to search for tours and tickets. With the help of filters, the site visitor can select the information on tickets and tours of interest, such as dates, location, number of people, whether there is breakfast, lunch, dinner, and more.
4. AI Chatbot for Travel Agencies and Company Websites.
AI Chatbot is a new technology for travel sites and agencies. When using the help desk and the knowledge base, the user has to explore these sections oneself looking for necessary information, but when using an AI Chatbot, AI will provide information as soon as possible. An AI Chatbot designed specifically for travel agencies from https://bestsolutionsai.com will become a helpful assistant. Tour agencies and companies choose this solution over all others.
